Ordered a pizza at 11 am. Website said there is a 30 min delivery wait time. Website said the order would be here at 12:06....checked the order at 12:10 and it was just barely being made. Called the store, the not so nice employee said well there is a 3 hour wait time. Three hours????!!! Get the pizza and it's OBVIOUSLY been sitting under a warmer. The driver got here and said there was only one damn driver. Spent $40 on Crappy cold pizza. Never ordering from this store again and you can bet I will tell everyone I know not to as well.
We've always done our own pickup, so we haven't had to deal with any delivery issues, but the staff is always very friendly, pizza is very easy to order online, it's almost always been ready when they say it will, and the pizza is great. I recommend adding various toppings to the barbecue chicken. It's delicious.
Horrible wait times. This Pizza Hut doesn't know customer service. To add, they took almost double the wait time, for a half assed pizza, they honestly don't seem to care. Manager on duty was the worst, telling me she doesn't have time for complaints. I understand a rush and how busy it can get, but I don't see that being an issue at 11:32pm. Said it would be out in 15mins and it wasn't. I can see why this store has low ratings. I would put 0 stars if that was an option. Don't promise something you can't maintain. DON'T ORDER HERE.
I prefer my pizza to be well done or some call it extra crispy either way that's how I like my pizza cooked and that how I always order my pizza yet I get it and it's all but just barely cooked still even a little doughy and I pick a piece up and it's sopping in grease so soggy it just flips right down towards the plate! What a disgusting dissapointment! If you are not looking to waste your money and not looking to still be starving after ordering and paying for your food I recommend going else where.
Nice people and quick!
Pizza Hut is a US Meal Delivery based in Bountiful, Utah. Pizza Hut is located at 529 S 200 W, Bountiful, UT 84010, USA.
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